We hope that the suggestions listed above helped you to fix this error message. For example, trying to use a personal login for a business-only service. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! I have dealt with this before. Has anyone found any fix for this? That Microsoft account doesn't exist. But, I get a message saying "The Microsoft account doesn't exist. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Sign in with your Microsoft account and password. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. A Office 365 account is used for activating Office, not to logon to Windows. It only takes a minute to sign up. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. At the moment, neither error message nor the logins show the important difference between the two types of login. The steps below are on how to clear cached data on Google chrome. In-depth step by step guide [with screenshots] Check device enrolment. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. Here at Business Tech Planet, we're really passionate about making tech make sense. Microsoft blocks Excel XLL add-ins at last! I know the account is valid because it is the same one I am using in this forum. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . The error message isnt well worded heres better text . I know the account is valid because it is the same one I am using in this forum. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Why is there a voltage on my HDMI and coaxial cables? If you arent an admin, see How do I find my Microsoft 365 admin? {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. I am trying to sign in to a new computer using my Microsoft account. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. My answer is to jettison Microsoft for something that works. So, lets see what can possibly trigger the issue. 5. hi@Tshaw are you using Outlook or Outlook Office 365 action? In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Check out the latest Community Blog from the community! During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. If its you, go back and sign in. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! Aliases are also to be avoided if you want to get to the bottom of things. I'm just trying to play some minecraft. Should you upgrade? I am not using Outlook anymoreOn Mac the Search function also was not working. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? I am trying to sign in to a new computer using my Microsoft account. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Enter a different account or get a new one. Microsoft | Login. I have the same error from the same steps but with a different cause and solution. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. While the account may be wrong, there may be other factors that can contribute to this error. Hey, so yesterday, I tried logging in into Minecraft. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. What is the point of Thrower's Bandolier? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. In this guide, we will show you the possible causes and potential solutions to this issue. If so, please select work or school account and . Now click on a user account. Power Platform and Dynamics 365 Integrations. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. There are various factors that can cause the Microsoft account doesnt exist issue. MS also keeps linking my work and home accounts. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Cache in the Safari browser stores website data, which can increase site loading speeds. Click on the Start button on the left side of your Taskbar, and select Settings. There is nothing that tells me what types of things I can enter. No. How do I align things in the following tabular environment? Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Microsoft will permanently delete any account which has not been active for the past 2 years. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Enter a different account orget a new one. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Look up your username using your security contact phone number or email address. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. I am in a new position at my job and I need this in order to begin working immediately. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. It then asked me to create a password so I backed out thinking it wouldnt work. Microsoft O365 accounts conflict with Microsoft regular accounts? If yes, then in order to . If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. . Run the SaRA package to uninstall Office. What do I do? If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. "That Microsoft account doesn't exist. I'm ready to switch to Linux. I am not even sure if that would work anyway. All Microsoft accounts are either work/school or personal. After entering the unique code, you will be able to create a new password and sign in. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. From there, click on the control and customize option. Super User is a question and answer site for computer enthusiasts and power users. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. So freaking annoying. Thank you for posting to Microsoft Community. Choose from the options provided on why you need a password reset, then click Next. If you forgot your Microsoft account password, follow these steps. He has work experience as a Database and Microsoft.NET Developer. Slot in the Microsoft user ID that needs to be recovered. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Windows 11 how to upgrade. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. I decided to created another new Email account and start switching the good email to the new account because . 03-22-2022 03:50 PM. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Has anyone found a solution? The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. I have the same problem. Select your name and profile picture or icon at the top. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. Enter a different account or get That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. To resolve this, log in using the details of the new account. It keeps happening. Microsoft Outlook allows you to create an alias for your email account. 6. We are happy to help you! How do I find my Microsoft 365 admin? The previous emails from Microsoft will show your account name. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. In this case, you can no longer access the Microsoft services associated with that account. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. It looks like theres already an account with [emailprotected]????.com. Since I'm now joined, I can't check where the option is now. That said, these aliases cannot be used to login into a Microsoft account. I believe I've got the bottom of it. The app needs permissions to use SharePoint,office 365 and outlook.com. Not associated with Microsoft. MS has got to fix this. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Also, you might have knowingly or unknowingly deleted your Microsoft account. When you see the account you're looking for, select Sign in. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Try another email address or sign up for a new one. A local account is like setting up another user, but it's only on that one computer. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Microsoft. You can unsubscribe at any time, of course. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Date: April 2, 2021Tags: Microsoft Account. In reply to Greg Carmack's post on March 9, 2022. Enter the email address, phone number, or Skype name you use to sign in then selectNext. MS has got to fix this. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Remember, if that fixes it, you can always add the account back in later. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. I think that's the core of the confusion. @harrymc: there's a chat going on as well. Now hover over History and click on History.. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Making statements based on opinion; back them up with references or personal experience. I have had trouble logging in due to the fact the password *** read more I was having issues accessing my work/school account in the Calendar app on Windows 10. Copyright Windows Report 2023. If you don't have one, you can create here. One last method would be to sign in to your email associated with your Microsoft account. To learn more, see our tips on writing great answers. From there, check to see if your device is enabled. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. I'm sure if I had created a local account it wouldn't have been an issue. The initial step is to make sure that your Username and ID actually exist. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. my email address is - ***removed*** ***Personal information deleted by the moderator. For email accounts, it should be within 365 days. Avoid attempting to log in with an Alias. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. It would best to check on that. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. This is absolutely maddening. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Enter a different account or get a new one. I did online training with this specific account. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. This is a fairly recent change that I have observed, with great frustration. You wont be able to access your account, and you will receive this error. please check that you have typed your email or username correctly. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. For Windows devices, try the following troubleshooting methods. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself.