We don't have any of that this time so I assume we can use our onboard account for gratuities and internet. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. CC Help Jenn OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. By Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. And I have been successful with just putting gambling money on room account and then cashing out at casino. For many years we have emphasized environmental stewardship and conservation in our operations. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. A total of $420. Do Not Sell or Share My Personal Information. No exceptions will be made. A luxurious dining experience in a room graced with fine art and antiques. Cash deposits can be made on the last day of the cruise. Guests will be asked to discard open beverages in plastic containers prior to boarding. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. Hi! Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Line ship. Place a card with your name and address inside your baggage, as well as on the outside. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. HAL reserves the right to apply this price protection and offer at its discretion. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. I appreciate the info above, being relatively new to HAL. A credit card is required for all inbound phone calls to a ship. Rest assured that your passport will be fully secured by our staff. The statusof your seating request will be listed on your Cruise Contract. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. Promotional credits are nonrefundable. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. We are privileged to transport guests to every corner of the world. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. All onboard purchases and services are charged to your account by using your stateroom keycard. Bidis essentially flavored cigarettes are not generally permitted entry. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. We have an OBC from Costco Travel Canada and the shareholder benefit. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. the vessel leaves. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. (Remember that checked baggage might not be accessible at all times.) If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Please see the following important information about your luggage tags. Vaccination requirements change frequently. So we spent all the OBC but $18, and they just refunded the $18. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Onboard Credit is spending money for you to use to purchase products or services while onboard. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. You will need to provide health certificate documentation for the animal in your ports of call. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Local sales taxes are applied where required. Started June 21, 2021, By What will you do today? Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. OK, I'm convinced on beverage card and donating any overage to the crew. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Crew Appreciation and Service Charge Policy. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Unsure of your next cruise? Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Please contact the ships Medical Center for any medication requiring refrigeration. Celebrity does that and I wish HAL would too. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Some banks may keep the pre-authorization in place for up to 30 days. We're sorry, this promotion has ended. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). The minimum age to participate in Club HAL is three years. If you reside in the UK please visit. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. LauraS It's not a deposit, but they do hold the funds on your card. In your stateroom you will find laundry bags and price lists conveniently located in your closet. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Times and locations can be found listed in Navigator and the When & Where program. When your clients reserve a Winter or Spring 2023 Panama Canal cruise on board Volendam or Zaandam, theyll save $200 per person on all Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. We have some from HAL; some from TA and also our CCL stocks. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. If you receive a busy signal or message, please hang up quickly and try your call again. Tips? Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Your seating assignment will be noted on your guest card upon boarding. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. holland america scedule from rotterdam to the usa. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. You are responsible for complying with the policies. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. Started June 21, 2021, By You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. We don't drink enough to make the drink package pay. This is only a "hold' and not a charge to your credit card. Mail: Letters and postcards may be mailed from the ship while in ports of call. Personal checks are not accepted on board. Login to your account before you ever step onboard to get prepared for your journey. Also, you will need your ship card when you disembark. Please Search for the many threads that have discussed this before. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! ), and spa treatments. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the efforts of a wide variety of crewmembers who contribute to the experiences of all our guests. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Please be sure you understand the requirements for a service animal to disembark in each port of call. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Cooking facilities onboard are not considered kosher. Dave, we have had the same experience on several cruises. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. The OBC is like an initial deposit. Distribute your ship phone number to friends and relatives. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Powered by Invision Community. Holland America Line will assist in filling prescriptions. Great post Roz! Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. It also shows you how to correctly put on your lifejacket. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. You may also receive arrival documentation from Immigration when arriving at the airport. Printable luggage tags are available at the Online Check-In start page. Mostlocations will accept major credit cards, and some will accept U.S. dollars. In most ports of call, you may easily exchange U.S. dollars into the local currency. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). I will have travellers checks to cover my account. We will acceptU.S. travelers checks. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Thanks everyone. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. To book, or for more information, simply visit your Future Cruise Consultant. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. So it was tough to spend it all! We had over $1500 in OBC, PLUS free gratuities, PLUS a $100 Signature Beverage card. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. :oYou're right. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. Grats for 2 for free. You will be responsible for all costs you incur to join the vessel at the next port. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Youll find something that sings to your heart, night after perfect night. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. I can see this is one cruise where we wont be splurging on extras. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. So far we have never seen any missing OBCs. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). Also, stop your newspaper delivery or have a friend or neighbor take them in for you. Correct -- no savings. U.S. port and ending it in a different U.S. port. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Safety: For 140 years, the safety and security of our guests has been our highest priority. And I have been successful with just putting gambling money on room account and then cashing out at casino. They say can't use for casino, but neve In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Professional, local guides and independent tour operators that meet our high standards lead each tour. Please do not place your baggage over the emergency floor lighting. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com.
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