To provide you with the information, products and services that you request from us. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. To allow you to participate in interactive features of our website, when you choose to do so. Post your resume and find your next job on Indeed! Equiniti, a company that helps manage company pensions, was responsible for distributing the statements. | Our people and platforms engage . Providing you with the people and technology to deliver the very best share plans for your employees. PensionView is the interactive, intuitive and simple to use member self-service App from Equiniti enabling you to keep up to date with the value of your retirement benefit. Post: HSBC Bank (UK) Pension Scheme. Following the recent transfer of our pension administration function from Equiniti to XPS we would like to update you on the progress of certain functions that will now be performed by XPS. It is important for us to use them because we can deliver an efficient service to you and also analyse customer journeys through the website to inform future enhancements. Equiniti. This will be relevant where the personal data we hold is or has become inaccurate or incomplete, taking into account the purposes of the processing. The information you give us, or that we collect through your use of our services, may contain your or another persons personal data. 152 jobs. long-standing, experienced partner to life, pension and investment This Privacy Notice is issued in compliance with these regulations and seeks to explain: Equiniti Paymaster(1836) Limited (EQP) is one company within the Equiniti Group. EQ was recognised for our dedication to supporting clients, as well as our innovation in our digital-first technology approach to support scheme members. When we have collected your personal data as part of a transaction with us. Vote at Company Meetings. Sussex officers start class action over data breach - A City pension firm is being sued for data breaches after sending pensions statements to wrong addresses. Information about how you logged on and off of our website(s), including your IP address, information about your visit and how you use our website. The Police Pension Scheme (including opting out, lump sum commutations and tax implications). in payments per annum to pensioners and annuitants across 180 countries, reduction in costs for some clientsdue to efficiencies created, locations to service pensions across the UK with1,250 colleagues. As you may be aware, XPS Administration are responsible for administering your Police Pension Scheme benefits from 1st November 2022. The Financial Ombudsman has declared Equiniti Ltd is not a 'financial institition' so we now have to declare (alleged) fraudulent . These cookies do things like remember preferences, where youve agreed to Terms of Conditions etc. Speakers will include retired Police Officers, representatives from a team of solicitors and a careers specialist. We therefore ask that all of our Members remain vigilant. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. Will also include the legal stance around pensions and all those things you need to be aware of around retirement. To change your mouse options click the Start button in the bottom left of your screen and select Control Panel > Mouse. Copyright 2022 Police Federation All rights reserved, Please submit your scheme pays request to XPS via email to tech@xpsgroup.com, XPS will ask you to complete a scheme pays election form and declare the tax as a, On receipt of the election form XPS will arrange payment of your tax charge to HMRC, As soon as XPS have received the data required, they will update your pension record and apply the relevant pension debits to your pension record. mymetpension@equiniti.com. We continue to monitor the situation regarding clarity of the new EU cookies directive and steps required to implement these on a practical level. Our websites can contain links to other websites run by other organisations, or other Equiniti Group companies. This contract will stipulate, amongst other things, that the third party and its representatives shall act only on our instructions, or as permitted by law. The right to request a copy of your information for data portability purposes. You can update your marketing preferences at any time through the use of the opt-out functionality. Data Solutions. If you have forgotten your login details please use the links on the Login page. Email: member.web@equiniti.com. You can use your web browser options to choose your own colours. Report by Iain McCulloch, Chair of the Joint Police Pensions Board. If we do, we will make sure that your privacy is protected and only use it for those purposes. They include the right to request a copy of the information that we hold about you, to know about any automated decisions that are made about you and to change your marketing preferences at any time. SSCL. However, this will not affect the lawfulness of processing before the withdrawal. Shareholder satisfaction with communications from companies they invest in has plunged this year - down to 46% from 62% in 2021. For further information on pension scams, see https://www.thepensionsregulator.gov.uk/en/pension-scams. This request can be used to stop us processing your personal data: if you disagree over the accuracy of the personal data until we have verified the data; the reason for processing; or if you wish us to retain your personal data for longer than our retention period, e.g. The course is online (via teams) and runs from 10:00 to 14:00. 67. Financial considerations approaching and after retirement. Equiniti Pension Administration. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group. EQ was recently awarded Pension Scheme Administrator Of The Year 2021 At The European Pensions Awards. You have rights in respect of the personal data that we hold about you. Please note that information protection laws do vary from country to country. We need to collect personal information required by law or under the terms of service you have elected to use. UK telephone: 0300 123 0828. Introduction Deliver better accuracy, better efficiency and better automation for you and your members. The persistent cookie is only set if you tick a box on the login screen for the website to remember part of your login details for a future visit. Equiniti Paymaster (1836) Limited (EQP) is one company within the Equiniti Group. Chris Connelly, Propositions and Solutions Director, looks at why this is an essential step for the pensions dashboards project. The Police Pension Scheme 2015 . We understand how important your personal data is and are committed to protecting and respecting your privacy. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited, which is registered in England & Wales with No . Pension Manager Equiniti Paymaster Administering Pensions on behalf of the Metropolitan Police Service . To ensure that content from our websites are presented in the most effective manner for you and for your device. Shareview Dealing is provided by Equiniti Financial Services Limited. (b) from whose relevant payments the employer was . This Privacy Notice relates only to the webpages that you log into as part of our portal services listed below to enable you to access a range of products and services. The claim, which has been issued by specialist group action . Our registered address is Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH and our ICO registration number is: Z4790890. Room 218, County Hall. If you have a Surrey Police Pension query, please contact our Pensions Administrator Equiniti 0n surreypolice@equiniti.com or 01293 604994. But these one-off investment opportunities, pension loans or up-front cash offers typically involve high tax charges and penalties, and you risk losing your retirement savings. Lancing, West Sussex BN99 6DA. Metropolitan Police Pensions. Equiniti Retweeted. To study how you and our other customers use our products and services. To ask you if you wish to hear from other entities within the Equiniti Group of Companies that offer complementary services. Overseas telephone: +44 207 161 2222. If you have any questions that remain unanswered, please visit our Customer Privacy Centre or contact our Data Protection Officer: Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales). Monitor all your shareholdings. So for example, theyre used in the log-in process. The Regulator recommends four simple steps that can help protect members. Sign in or take a trial to read the full analysis. Special types of data are: The personal data we hold may include your name, postal address, email address and phone number, date of birth, and for our HR Services your employment details, to enable us to contact you and respond to your enquiries as well as provide you with access to your chosen products and services. Overseas telephone: +44 207 161 2222. If you require copies of previous versions of the Equiniti Paymaster (1836) Limited Privacy Notices, please contact the Data Protection Officer using the contact details noted below. Telephony Based Administrator. Please Note: Sussex Police Federation cannot provide pension advice. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services. If you are a pensioner member please contact Equiniti via email HSBCDBPensions@equiniti.com or telephone 0371 384 2620. This can be found in the browser address bar at the top of the screen and begins with http://, You are about to download a file from the website. If you provide us with information about another person, you confirm that they have appointed you to act for them, they consent to you providing their personal data to us and any processing of their personal data and that you have informed them of our identity and the purpose for which their personal data will be processed as set out in this Privacy Notice. To use the tool you will need to know the web address of the document you want to convert. The personal data we hold about you is confidential, and we will only share your personal data to enable us to deliver our product(s) or service(s), examples are as follows: We will only transfer your personal information to trusted third parties who provide sufficient security guarantees and who demonstrate a commitment to compliance with applicable law and this policy. PO Box 1307 Crawley RH10 0PA Equiniti is the trading name of Paymaster (1836) Limited. If you do not want cookies placed on your device, you can find details of how to block them on the most widely used devices and browsers at allaboutcookies.org. In Scotland, the Order will state a cash amount rather than a percentage. REGISTER. Your user ID will give you access to the free EQ Retirement Solutions preview app for iPhone. Click the link below to view in the App Store. Email: member.web@equiniti.com. Metropolitan Police Pensions. Met Police - Pensions on Divorce or Dissolution Schedule of Charges. Lancing. But its your choice and you can set analytics cookies on via Set Cookie Preferences.. This is along standing dispute with Equiniti Ltd regarding alleged lost Share Certificates. This is a great time to join the business as it's going through a transition. We understand how important your personal data is to you and we take its security very seriously. Complete our online enquiry form. Tweets bymetpoliceuk. We will never ask for your full password or PIN, and you must not divulge your full password to us or anyone else. If you don't have one, please contact us at mymetpension@equiniti.com. Email: enquiries_pensions@equiniti.com. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. The right to request us to restrict processing it. Social media, blogs, reviews, and similar services, By post at Data Protection Officer, Equiniti, Highdown House, Yeoman Way, Worthing, BN99 3HH; or, By telephoneUK: 0333 207 5962 International: +44 121 415 0196. We only use this information to help us understand what to develop next for the benefit of our users. In the table below we demonstrate why and how we use your personal data as well as providing the legal reasons which we rely upon. This is a great time to join the business as it's going through a transition. Thank you for your patience. . In this category we use both session and persistent cookies. If you request to see your personal data, your initial request will be free of charge; subsequent requests may attract an administration fee. Email and phone number for pensioners of BAE Systems Pension Scheme - 2000 Plan Benefits, Alvis Benefits and Royal Ordnance Pension Scheme: fulwood.pensions@equiniti.com Tel: 0800 917 9568 (if calling from overseas: +44 (0)121 415 0891) Or write to: Pensions Service Centre PO Box 1194 Crawley West Sussex It is now over two years since the landmark High Court ruling that confirmed that trustees need to act on GMPs. Taipei City Police Department. Research shows that 10% of us will change our address at least once in any given year, so it is perfectly understandable how pension schemes lose contact with some of their members. To comply with legal requirement placed upon us, such as Data Protection legislation. We review our retention periods for personal data on a regular basis. For example: The right to be informed about how we use your personal data. Cookies are small text files of information that a web server transfers to a cookie file on the device you are using to browse this website (commonly a computer or mobile phone) to collect and store information. FREE Retirement Seminars for Police | Metfriendly. For full details of our retention policies, please contact us using the contact details noted above. If you still can't log in, please refer to the FAQs page or contact, You are about to download a file from the website, Welcome to the new secure pensions website, https://www.thepensionsregulator.gov.uk/en/pension-scams, https://www.pensionsadvisoryservice.org.uk. Please contact XPS Administration directly with your query as follows: You are about to download a file from the website. If you are using a shared computer, please exercise caution. When you are on another website, we encourage you to read their privacy policies as they will take precedence over this Privacy Notice. To book a place please click the link below. Be prepared and have a plan when you are approaching retirement. oneye14 Forumite. EQP is a 'Data Controller' for the . Life after the job! Seeking your consent when we need it to contact you. Please stay alert and remember that if something seems too good to be true, it probably is! If you would like to receive the marketing described above, please ensure you have indicated your preferences accordingly. penmail@xpsgroup.com. It can not only seem an impossible task, but can be the making or breaking of any project, undoing so much progress if it doesn't work. This means that we cannot always be able to respond to your request in the way that you want. Accessibility; Read our new case study to see how they got on. Our clients trust us to deliver pensions administration, no matter the scale or complexity and we can do the same for you. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. Enforcing or obtaining a settlement of debts owed to us or in relation to investments made on your behalf. Where this processing produces legal effects or significantly affects you, you can object to this processing unless the processing is necessary as part of our contract, or is required by legislation. Login: If you have forgotten your login details, call us on 0345 300 0430. . CDC is a new type of pension scheme into which employers and employees pay a fixed rate of contributions to the scheme, and members are paid pensions with variable increases (and possible, but rare decreases). Paymaster (1836) Limited is authorised and regulated by the Financial Conduct . Check who youre dealing with before changing your pension arrangements. Equiniti 3.1. . on our own Facebook page) will be shared under the terms of the relevant social media platform (e.g. Because we cannot guarantee the confidentiality of personal data sent on the internet you should never send your login details via email. On the day, youll be guided through a presentation written in conjunction with the Federations Police Pensions Scheme expert. You should review the terms and conditions and privacy policies of the social media platforms you use to ensure you understand how they will use your information, what information relating to you they will place in the public domain and how you can stop them from doing so if you are unhappy about it. We have detected that you are in United States. Alternatively you can change the resolution of your computer screen to make the entire screen display bigger or smaller. We use Google Analytics to provide this information. You will need to see the Privacy Notice of your employer and / or of any benefits that you select to participate in. View the current value of your retirement benefits. If you've already got a user account, login below. Pension schemes are offered by Trustees and you will need to see the Privacy Notices of the Trustee or Corporate for details on how your personal data is managed as part of your pension administration. Leaving the Trust early. These free seminars are regularly for those looking to better understand their financial options when they retire. Communication is not always easy. You can also object to direct marketing communications from us about products, offers, competitions, or services and any profiling that we can perform in relation to direct marketing (this applies to some of our HR portal services only). To manage and operate your online account with us to facilitate the provision of services, this includes retaining records of your instructions and telephone calls and keeping your online account records up to date. Accessibility Statement. Or write to: Capita PO Box 555 their number of visits and how recent or frequent they are. Learn More. If you use our websites and see such an alert, please take a moment to ensure that youre happy with any changes. Likewise, cookies are beneficial to your use of this website because they avoid the need for you to enter the same information several times during one transaction and also safeguard your security when using our secure online services. Some of these rights are conditional and depend upon why we are processing your personal data. We are committed to making this website accessible to as many people as possible. It is often said that no two pension schemes are the same. Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it . On 7th August 2019, Sussex Police had provided Equiniti with the correct, updated contact address details for these . View and update your personal details. Unfortunately, we know that the current climate means that there is a heightened risk of scam activity, as scammers look to take advantage of the economic uncertainty surrounding the COVID-19 outbreak. We use four types of cookie. Email: surrey@narpo.org. 56 replies 55.4K views. If you've already got a user account, login below. Pensions - Articles. Accommodation offers available - visit the Federation House website. - Police officers sue pensions firm over data breach. We are committed to making this website accessible to as many people as possible. We have to have the necessary cookies enabled for the site to function; its up to you which of the other ones youre happy for us to use. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. The products and services you access each have their own privacy notices issued by the offering company. If you have any concerns about the security of your own personal computers and mobile devices, we suggest you read the advice of Get Safe Online, which can be accessed atwww.getsafeonline.org. If you ask us to erase your personal data and we are processing the information because you provided us with consent (for example as part of a survey response), we will be able to consider and respond to your request. We are also required to share your personal data with external third parties as follows (but not limited to): We may transfer your personal data to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. Official live stream channel of Taipei TravelDepartment of Information and Tourism, Taipei City Government-Official live stream channel of Taipei TravelIn Ta. Support for your scheme, whether open, closed, or undertaking risk mitigating activity. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited . One of the legal reasons is when we use your personal data for our legitimate interests, this is usually when we have a business reason. Please see our cookie policy for further information on how to manage cookies. Please explain why you consider the data inaccurate or incomplete. The law and other regulations treat some types of personal information as special. Our client based in Crawley has opened two new positions for experienced Pension administrators. Phone: 0203 151 1212. Pensions Helpline +44(0) 333 207 5961. ukaeapensions@equiniti.com. Our legitimate interests, such as the proper administration of our service and business,for example: To identify service improvements such as when troubleshooting, undertaking data analysis, testing new products, using your personal data for research, statistical and survey purposes. This is indicated by a lock icon on the bottom of the web browser, or the address will include the letters https in the top left-hand corner; and, before we discuss matters relating to your account(s) by telephone we will always ask you security questions to confirm your identity. Our client based in Crawley has opened two new positions for experienced Pension administrators. 474 British police officers have recently issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 companies. In this Privacy Notice, we, us and our will always mean EQP, as Data Controller. Login; Scheme Rules Scheme . This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. No scheme is too large or too complex for EQ.Deliver better accuracy, better efficiency and better automation for you and your members. The teamhas a broad range of experience and knowledge in pension administrationand customer care.. If you still can't log in, please refer to the FAQs page or contact . If you are using a Microsoft Windows computer, you can change a number of control options on your mouse, including the speed of the pointer or the wheel, how quickly you need to double-click, and swapping the buttons for left and right-handed use. Non-Equiniti entities, in connection with running accounts and services for you, including: Service suppliers to facilitate website, email, IT and administration services; Our professional advisors, for example, our lawyers and technology consultants, when they need it to provide advice to us; Credit reference agencies and fraud detection agencies as part of our identification procedures; Fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If you do not have a user ID please request one from your Equiniti contact. For over 185 years we have worked with pension schemes, members, managers and trustees to deliver lifetime support for people and their benefits. Manage, vote and trade your share certificate and CSN holdings online, Trade equities, funds, bonds and more in your account online, Our integrated shareholder analysis & investor contact management platform, Providing share registration, governance and investor relations advisory and employee benefits to UK PLCs, Visit our United States website for solutions to Shareholder Management in the US, Providing pensions, outsourcing, rewards and benefits and payments for public and private sector organisations, Providing innovative customer management solutions for the digital world, Solutions for consumer and commercial lending businesses, Receivables Finance Software And Consultancy. On. These platforms are controlled by other organisations, and so we are not responsible for this sharing. Equiniti | 47,383 followers on LinkedIn. Our transfer of personal data to other countries could result in that personal data being available to governments and other authorities in those countries under their laws. International callers: +44 371 384 2030. To respond to any data rights that you invoke. The Resettlement Grant is . Our registered address is Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH and our ICO registration number is: Z4790890. HR portals services - Access controls to our services 3 months after the point you are no longer eligible for benefits, To demonstrate that your instructions were carried out properly; and. Over 200 staff supporting our technology, responsible for developing, maintaining and deploying multiple platforms, cultivate strong individual and organisational relationships through an, environment of mutual trust and respect to, Receivables Finance Software And Consultancy. If you do not have a user ID please request one from your Equiniti contact. The right of access to a copy of any personal data processed about you, together with certain additional information. organisations. Or write to: Pensions Service Centre PO Box 1193 Crawley West Sussex . SSCL. UK telephone: 0300 123 0828. A market leader in the provision of administration and specialist IT solutions for Local Government Pension Schemes (LGPS) and the wider the public sector.With validation from the independent National LGPS Framework, Compendia LGPS will match your every need. You must immediately inform us if you become aware, or suspect, that someone else has knowledge of your account details. a session cookie which lasts for the amount of time you keep your web browser open for, and; a persistent cookie which is stored on your device for a defined period of time. These are cookies that enable the site to work and they always need to be on. UK phone: 0300 123 0828 Overseas phone: +44 207 161 2222. Metropolitan Police Federation. together everything that impacts people in their working lives You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. For transfers to Equiniti India, we utilise Model Clauses recognised by the European Commission. you can contact the administration team at Equiniti by: Email: HSBCHybridPensions@equiniti.com. The right to request us to erase your personal data in certain circumstances. These are designed for officers with five years or fewer left in the job and are packed with unmissable financial information to help prepare for your retirement. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. If we are notified that you are a vulnerable adult we will liaise with your authorised representative, once we are in receipt of the appropriate permissions. 3. Benefits Queries. Lines are open Monday to Friday 8:30 to 17:30; excluding UK Bank Holidays. Solutions for DB, DC, CARE and Hybrid schemes. BAE Systems Pension Scheme - SIPS Benefits. Our main business is pension administration services and HR administration services. This website uses cookies: Cookies are small text files saved on your phone, tablet or computer when you visit a website. Any social media posts or comments you make to us (e.g. Other Equiniti Group companies who help us deliver our products and services; for some of our HR portal services this will include Equiniti India Private Limited. We support over 4.2 million pensioners and annuitants on our pension platforms. Share Registration. You have a right to object to us processing your data where we are processing it for the purpose of legitimate interests. There is a legal obligation to provide a P60 in Reg 67, but the wording is :~. Reject unexpected pension offers whether made online, on social media or over the phone. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Solutions for DB, DC, CARE and Hybrid schemes, Support for your scheme, whether open, closed, or undertaking risk mitigating activity, Services underpinned by award-winning software, Clear and comprehensive MI with dashboard style reporting, Member self-service including mobile access, Our proprietary administration platform, Compendia, ensures a seamless and smooth user experience, Comprehensive access to management information, A vast array of pensions functions, actions and content, Workflow automation to provide a powerful calculation engine, Set up online work requests to allow members to manage their own pension, Work management and oversight to allocate the tasks to the right team member, Real-time management information to get comprehensive performance reports, Member self service tools to give your members the information they need, Reconciliation and rectification of pension scheme benefits for active, deferred, pensioner and dependant members, Contracting-out liabilities services for GMP reconciliation, rectification and equalisation.